A “Failure to Communicate” error occurs when the communication path fails. This could be caused by your phones being out, cell towers being worked on, or an equipment failure. If your monitoring is run through your landline phones, you should check if your phone’s handset has a dial tone.
This is usually not a persistent problem. When this happens, usually you can just hit [Reset] and the trouble light should go away. However, if it does not, then you can test the system by tripping your alarm to the point that your horns go off, forcing the alarm system to attempt communication with our central station. If it still does not communicate, or if you have changed your phone system and the system has not worked correctly since then, then you need to contact us immediately.