At the end of 2019, the manufacturer chose to shut down their security business, and parts and support for these panels are EXTREMELY limited OR NON-EXISTENT.
THE SYSTEM SHOWS I HAVE A LOW BATTERY, WHAT DO I DO?
Every 3-5 years a panel needs a new battery, just like a car. You can come by our office and purchase a battery for around $30, or you can usually find them at local hardware stores for a little higher price.
HOW DO I PROGRAM THE TIME?
The following steps will allow you to set the clock:
Step 1 Press [*]--.
Step 2 Enter the “Master Code.”
Step 3 Enter the “hour code” which must be two (2) digits. Note: The clock is a 24-hour clock.
Step 4 Enter the “minutes code” which must be two (2) digits. Note: 7 minutes after would be entered –.
Step 5 Enter the “Day”. Must always be 2 digits. (Ex: The 5th would be entered as –.)
Step 6 Enter the last two digits of the “Year”. (Ex: For 2013 enter –.)
I NEED TO ADD, CHANGE, OR DELETE USER CODES FROM MY SYSTEM. HOW DO I DO THAT?
Note: The system must be Disarmed to change user codes.
Step 1: Enter: [*]  and then the master code. Note: For partitioned system, someone changing the code of another person must have access to all or more partitions than the user being changed.
Step 2: The ready light will flash indicating that you are in the Program Mode.
Step 3: Enter the 2 digit “user number” (always enter 2 digit such as  for user 3 or  for user 52).
Step 4: On an Alpha Text Keypad, the user’s code will be displayed. On an LED Keypad (No Alpha Text), the zone lights will illuminate specifying the first digit of the user code. Lights 1 – 8 on = code is blank, lights 1 – 8 off = “0”, lights 1 and 8 = “9.” Use the scroll keys to view the next digit or enter new 4-digit “user code.” Note: To delete a user code, enter [*][*][*][*] for a 4-digit code.
Step 5: If successful, the ready light will flash indicating the user is back at Step 2. If the code is rejected, the sounder will beep 3 times.
Step 6: If another user code needs to be programmed, return to Step 3.
Step 7: Press the [#] key while the ready light is flashing to exit the User Code Programming Mode.